TERMS & CONDITIONS

Partners are required to observe the Zohran Code of Ethics at all times. The Company reserves the right to terminate distributorship at any time for any violation. Upon enrollment, Partners are expected to pledge the following:

  • That 1 will follow the highest standards of honesty and integrity in the Zohran Business.

  • I will present the Company's Compensation plan accurately and honestly, clearly portraying the level of effort required for achieving success. I shall not use misleading, false, deceptive, and/or unfair recruiting practices, including misrepresentation of actual or potential sales or earnings and advantages of the business to any prospective partners, during interaction with them.

  • I will not make negative or disparaging remarks about the Company, its products, officers, employees or other people and products. I will be respectful to the Company as well as the business.

  • I will not instigate, encourage, indulge and/or guide downlines for bonus rebate/refund of commission. I will not encourage partner recruited by me to purchase goods/services/ literature or sales demonstration equipment in unreasonably large amounts.

  • I will not use the Company's trade name(s), information, literature, advertising material, and gathering of people or other resources including Intellectual Property to introduce and promote interests of any entity other than the Company .

  • I will strive to ensure that my customers and fellow partners are satisfied with the Company's products and my services.

  • I will abide by the Zohran partner's Rules and Regulations at all times.

  • I will not resort to any fraudulent act in promoting the Company's business at the expense of the Company and fellow partners.

  • During partnership and thereafter , I will not do anything that may adversely affect the Company , its reputation and business interests.

  • I shall not use misleading, deceptive, and/or unfair trade practices.

  • I shall take appropriate steps to ensure the protection of private information provided to me by the consumers.

Policies & Regulations

The following Rules & Regulations of Zohran Halal Marketing Pvt. Ltd. (the Company) are formulated and implemented for safeguarding rights and dignity of the partners while regulating conduct of business. In order to mould yourself as a responsible and ethical partner of Zohran, you must understand and abide by the Policies/Rules and Regulations of the Company; any violation of the same can result in termination of your partnership. The Company reserves the right to amend its Policies, Rules and Regulations without issuing prior notice or clarification. You are expected to visit the Company's website from time to time and keep yourself abreast with updated policies, rules and regulations.

Buy back Policy

The Company provides a Buy Back Policy to the partners who wishes to resign from his/her partnership and return any Zohran products that are in good condition, useable, resalable, restock-able, unopened, unaltered and must have a shelf life of at least four months.

If the Partner resigns within 15 days from the purchase of the products, Zohran shall provide a full refund for the products to the Partner.

If the Distributor resigns from his/her partnership after the expiry of 15 days from the date of purchase of products from Zohran, the amount refunded will be equal to distributor cost of the products being returned, less total bonus paid out by the Company on the original purchase, less 10% service charge.

The Buy Back policy is designed to impose upon the sponsor and the Company- the obligation to ensure that the partner is buying products wisely.

Product Return Policy

In case of any dissatisfaction, manufacturing or packaging defect, customers/partners can return/exchange the product. The customers/partners must contact the partners/Company from whom they had purchased the same, within 5 days from the date of purchase/delivery. They have to give a reason and return the said products along with the original customer order receipt copy / invoice. In such cases, it is the partners's obligation to satisfy the customer’s need for money refund or replacements of products.

The partner can then return these products, with original Invoice to the Company. The Company will replace these products free of cost or if the partner does not want the same products, the Company will credit the amount in partner e wallet, which can be used by the partner for purchasing products of their choice.

Product Guarantee

Zohran (hereinafter called the Company) offer products of international quality to every customer . If the product purchased by the partners or consumers are of inferior quality or with manufacturing defects, the Company guarantees replacement. However , this guarantee does not extend to damages or contamination due to expiry , negligence or deliberate act.

Reporting Policy

Though in general course of business all partners are expected to report to their Upline and guide their Downline as per mutual convenience and situational demands, all partners are required to report 'extra ordinary situations' directly to the Company and seek guidance.

Reward / reconciliation / vacancy policy

In cases of vacancy in partnership caused due to death (with no heir/nominee), and in cases of resignation, termination, cancellation, inactive partner above as the case may be, the Company send the case to Shariah Advisory Board. The Decision of Shariah Board will be final.

KYC

The partners who joins the company must furnish any of the following documents for the completion of KYC – Aadhar Card, Driving License, Voter ID Card, Passport, Ration Card, or any other identity document(s) issued by any State Government or the Central Government, which can be verified. The Distributor will not be permitted to do any business with the Company until their KYC documents are verified.

Eligibility to become a Partner

  1. Individuals

  • Individuals aged 18 years and above can apply to be a partner of the Company.

  • The Company has absolute discretion to decide whether to accept or reject an application.

  • Partner of the Company is not an agent, representative or employee. The relationship is on principal to principal basis.

  • All applications must be sponsored by an existing Partners.

  • Wife and husband constitute a single unit for the purposes.

  • Son or unmarried daughter of a partner can join the Business with their independent ID if the line of sponsorship is under their family*ID. Similarly any of the family members can join under their son/unmarried daughter.

  1. Legal entities (such as HUF, Partnership firms, LLP , Company , Society and Trust)

  • In such cases registration shall be in the name of the legal entity .

  • A copy of the constitution, deed, articles of the association along with certificate of institution/incorporation, as may be applicable for the entity and PAN card should be submitted along with the application form. In cases of HUF, copy of PAN card would suffice.

  • Liability and entitlement of such entity is as per law of the land. Bonus payment would be made by the Company in the name of the entity.

  • Any change in constitution of the entity should be intimated to the Company and a fresh application form should be submitted along with the new / updated constitution. Company reserves the right to refuse registration of such new/fresh composition or constitution.

  • Company will communicate only with a person /official duly authorised by the entity under written intimation to the Company in advance.

  • In case of dissolution / winding up / insolvency of the entity , bonus entitlement / arrears, if any shall be released to the successor entity upon submission of proof acceptable to the Company . Claim(s) in this respect shall not be entertained after 90 days from the incident of dissolution / winding up or declaration of insolvency.

Bonus payouts

  • Bonus for all partners is computed once in a calendar month, and commensurate with the business done in the relevant Sales month. Pay outs will be issued by the Company to the registered partners as per Company’s policy.

  • On receipt of monthly payout partners should check accuracy of computation. Any queries in this respect should be made within 14 days from the date of issuance of payout by the Company. In the absence of such queries the figures mentioned in the statement shall be final and binding.

  • It is mandatory for the partners to provide their address and bank details. They must also send to us information as per Company Guidelines if there is any change in their address/bank details/mobile no/email id.

Labeling, packaging and pricing

The product description, labeling, pricing and packaging done / determined by the Company is final and sacrosanct. No alteration is permissible in these. partner(s) are not authorised to relabel, repack, and alter description or sale products loose or in a form not originally caused by the Company or at a price not fixed by the Company . Allegations against partner(s) for contravening this rule shall be investigated and appropriate action will be taken.

Place Order

The Partner has to place order with in 2 months of joining . If the order is not placed, it will lead to auto termination of this partner’s ID.

Inactive Partner

Irrespective of the level attained, if a partner is found not to have placed any order in preceding 6 months, then he / she will be termed as an 'Inactive partner' and the Company reserves the right to take a decision (including termination) in respect of his/her partnership. After completion of inactive period the partner can join under any of the partner after termination of the earlier ID.